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What Criteria Do We Use to Rate Casino Game Providers?

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In the actual iGaming market, there are many types of providers that offer games and services. They feature different software platforms, payment methods, promotions, etc. Diversity can often be confusing. That’s why gamblers like to turn to the top lists, including the best casino product providers.

The most important thing is to make sure you choose a developer with a good reputation and track record. However, there are many other criteria we look at when rating casino software providers. These include things like deposit and withdrawal options, mobile apps, software support, customer service, games available, bonuses, payout rates, and more.

We start by looking at how they handle their business. This includes things like licensing, security, privacy, transparency, and more. If a provider has been around for a long time, it means they have had plenty of time to build up a solid reputation and trust in the industry.

How do we evaluate these providers? Let’s take a closer look.

License and Security

For top-rated gambling providers, we want to know that they are licensed and regulated. The license ensures that the company complies with all laws and regulations in every country and region where it operates. It also provides proof that the company is legitimate and trustworthy.

Licensing requirements vary from one jurisdiction to another. Some countries require licenses for each game or casino operator, while others only need a single license for an entire group of operators. For example, Malta requires a separate license for each online gaming site. Anyway, the most popular casino certificates are:

  • eCOGRA (European)
  • iTech Labs (US)
  • Random Number Generator (RNG)
  • Scientific Games (Canada)
  • Responsible Gambling Foundation (UK)
  • Gaming Laboratories International (GLI) (Australia)

Licenses are usually issued by state governments (Malta, Curacao, Gibraltar), but some companies operate under private licenses. Private licenses allow them to operate without having to go through government channels.

Meanwhile, security is another key factor in our ratings. A reputable provider will ensure that its systems are secure and protected against hacking attacks. This includes things like encryption, firewalls, antivirus programs, and more.

In addition, we check if the provider offers a money-back guarantee. This way, customers don’t lose any funds because of problems with the system.

Payment Methods

Another important aspect of choosing a provider is whether they accept credit cards, e-wallets, bank transfers, prepaid cards, etc. There are several reasons why this matters. First, it allows players to use multiple payment methods. Second, it makes deposits easier and faster. Third, it helps prevent fraud and chargebacks.

Some providers offer special deals on certain payment methods. However, in recent years, cryptocurrencies are gaining popularity as one method of payment for casino games. In fact, some casinos now accept Bitcoin, Litecoin, Ethereum, Dash, Monero, Zcash, and Ripple among others.

This can also include the payout rate, as an aspect that we also pay attention to. Most providers offer high payout rates, which means that your winnings are likely to be converted into cash quickly. So, you won’t have to wait too long before cashing out your winnings.

Privacy and Transparency

For casino games providers, we want to see that they respect users’ privacy. They should never share personal information with third parties unless required by law. This includes things such as IP addresses, email addresses, phone numbers, financial details, and more.

We also consider transparency when evaluating casino game providers. Transparency refers to the level of information available about the company’s operations. This includes things such as customer support, complaints, audits, and more. We want to know what data the provider collects about their clients, how they use it, and what kind of policies they follow.

Mobile Game Adaptation

Mobile gambling has become increasingly popular over the past few years. As a result, many providers have developed mobile versions of their games. However, not all providers support both desktop and mobile platforms.

As well, it’s important to understand the difference between mobile version and mobile application. The former refers to the actual game itself, while the latter is just a wrapper around the game. Mobile applications can be downloaded directly onto smartphones and tablets, whereas mobile versions must be used through a browser.

We look at this issue carefully when rating casino games providers. If there’s no mobile version available, then we won’t include the provider in our list.

Game Variety

The number of casino games offered by a provider is an important consideration. Some providers only offer slots or table games. Others focus on specific types of games, such as video poker, blackjack, roulette, craps, baccarat, keno, scratch cards, and more.

At the same time, every developer tries to use its own style to differentiate itself from competitors in the marketplace. For example, some developers create unique themes, animations, soundtracks, and other features. This means that you’ll find different styles of games across providers. You may also find that some providers offer exclusive titles. These are usually limited edition games that are released periodically.

To attract your attention, development studios can collaborate with gambling platforms to provide you with unique bonus offers and tournaments. It’s a great way to keep players engaged and interested in your platform. Some providers also offer free spins, which are typically awarded randomly during gameplay. Free spins are often accompanied by wagering requirements.

Customer Support

Most frequently, tech support offer online casinos that offer their platform products of a particular provider. But this does not exclude situations when a gambling operator or an individual user has questions or difficulties with a particular product of a particular developer. So, we take into account the number of customer service representatives available 24/7.

We also look at the quality of the answers provided by these agents. Are they knowledgeable enough? Is there a dedicated team that can handle issues quickly? How long do they respond to emails?

The last thing we consider is the language used in the website’s help section. If you’re looking for a specific answer, you’ll be able to find it much quicker if the text is written in your native tongue.

Conclusion

Choosing a casino game provider is no easy task. It requires research, patience, and dedication. However, once you’ve found the right company, you’ll have access to hundreds of high-quality casino games. Therefore, we are going to offer you a list of top casino game providers that will meet all your needs. Stay tuned for updates and participate in the voting!


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